Shipping policy

Shipping Policy

Naadra is an India-based exporter of Green Coffee Beans, Pepper, and Cardamom, supplying international buyers under clearly defined commercial, payment, and compliance terms. All shipments are executed in accordance with mutually agreed contracts and international trade practices.

1. Commercial & Incoterms

Naadra ships goods globally based on the buyer’s preferred Incoterms. The applicable Incoterm will be clearly mentioned in the Proforma Invoice and Sales Contract.

Available Incoterms:

  • FOB (Free On Board)
    Naadra delivers goods on board the vessel at the origin port in India.
    The buyer bears responsibility for freight, insurance, and all risks once the goods are loaded.
  • CIF (Cost, Insurance & Freight)
    Naadra arranges and pays for ocean freight and marine insurance up to the destination port.
    Risk transfers to the buyer once goods are loaded on the vessel at the origin port.
  • CFR (Cost & Freight)
    Naadra pays freight charges up to the destination port.
    The buyer is responsible for arranging insurance, with risk transferring upon loading.
  • DDP (Delivered Duty Paid)
    Naadra delivers goods directly to the buyer’s specified location, including customs duties, taxes, and clearance.
    Naadra bears full risk and responsibility until final delivery.
  • Not Decided Yet
    Commercial terms can be finalized through mutual discussion during order confirmation.

2. Preferred Payment Terms

Payment terms are agreed prior to shipment and stated in official documents.

Accepted Payment Methods:

  • LC at Sight – Payment released by the bank upon presentation of compliant shipping documents.
  • Usance LC – Payment after an agreed credit period from shipment or document date.
  • TT Advance – Full or partial payment via bank transfer before shipment.
  • TT Against Documents – Payment made against submission of shipping documents.
  • Open to Discussion – Payment terms may be mutually agreed based on order value and relationship.

3. Quality & Compliance

Naadra follows strict quality control procedures to meet international export standards.
All shipments comply with agreed product specifications, grades, moisture levels, and safety norms.

Buyers may specify:

  • Quality parameters
  • Moisture limits
  • Commodity grades
  • Processing requirements

Third-party inspection and laboratory testing can be arranged upon request.

4. Required Certifications

Certifications are provided as per buyer or destination country requirements, subject to availability.
These may include (but are not limited to):

  • Phytosanitary Certificate
  • Certificate of Origin
  • Quality or Lab Test Reports
  • Any buyer-specified certifications

Certification requirements must be communicated before order confirmation.

5. Packaging Requirements

Naadra offers flexible packaging options based on buyer needs:

  • Bulk export packaging
  • Private label packaging
  • Customized packaging
  • Moisture-protected export-grade packing

Packaging details must be finalized prior to production and shipment.

6. Additional Information & Buyer Requirements

Buyers may share any additional information such as:

  • Product grades
  • Moisture levels
  • Coffee bean specifications
  • Spice quality parameters
  • Special handling or storage requirements

All such details must be clearly mentioned during enquiry or order placement.

7. Shipping Timelines & Risk Transfer

  • Shipment timelines depend on product availability, processing, documentation, and port schedules
  • Risk transfers as per the agreed Incoterm
  • Naadra is not responsible for delays caused by customs clearance, port congestion, shipping lines, or force majeure events

8. Force Majeure

Naadra shall not be held liable for delays or non-performance due to circumstances beyond reasonable control, including natural disasters, strikes, governmental actions, or logistical disruptions.